WARRANTIES

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GENERAL INFORMATION

WHEN PURCHASING GLASS FROM STEEL CITY GLASS, CLIENTS AND / OR CUSTOMERS RECEIVE DURABLE AND PREMIUM PRODUCTS EXPERTLY CONSTRUCTED WITH THE BEST MATERIALS AVAILABLE. ALL OF THE GLASS THAT’S FURNISHED BY STEEL CITY GLASS IS INSPECTED PRIOR TO ALL INSTALLATIONS AND / OR SALES. STEEL CITY GLASS WARRANTS THAT THE PRODUCTS, WHICH ARE SUPPLIED TO THE CUSTOMERS AND / OR CLIENTS, WILL BE FIT FOR THE PARTICULAR PURPOSE OF USE EXPRESSED BY THE CLIENTS AND / OR CUSTOMERS. ALL OF OUR PRODUCTS ARE PURCHASED FROM ESTABLISHED MANUFACTURERS AND ARE FABRICATED WITHIN THE GUIDELINES AND / OR STANDARDS OF THE INDUSTRY. STEEL CITY GLASS IS PROUD TO BACK A PLETHORA OF PRODUCTS WITH VARIOUS WARRANTIES THAT CAN BE RELIED ON. STEEL CITY GLASS OFFERS COMPREHENSIVE, STRAIGHTFORWARD WARRANTIES ON GLASS THAT’S INSTALLED AND SOLD BY STEEL CITY GLASS TECHNICIANS.

STEEL CITY GLASS GUARANTEES ALL OF ITS SALES AND INSTALLATIONS, AND WILL REPAIR AND / OR REPLACE ANY FAULTY GLASS AND / OR HARDWARE WITHIN A REASONABLE TIME FRAME FROM THE INITIAL INSTALLATIONS AND / OR SALES. STEEL CITY GLASS WILL PROVIDE ALL OF THE LABOR AND MATERIALS NECESSARY TO FIX FAULTY GLASS AND / OR HARDWARE THAT’S BEEN INSTALLED.

STEEL CITY GLASS WILL PROVIDE A ONE – YEAR WARRANTY ON THE ACRYLIC MATERIALS, CAULKING, AND SILICONE SEALINGS. IF ANY ACRYLIC MATERIALS (PLASTIC ACCESSORIES) NEED TO BE REPLACED BEFORE THE ONE – YEAR WARRANTY PERIOD IS OVER, WE WILL GLADLY PROVIDE THE NECESSARY REPLACEMENT PARTS.

AFTER THE WARRANTY PERIOD IS OVER, THE REPLACEMENT OF THESE MATERIALS IS CONSIDERED ROUTINE MAINTENANCE, ROUTINE MAINTENANCE WILL NEED TO BE CONDUCTED PERIODICALLY. THEREFORE, THEY ARE CONSIDERED THE CLIENT’S AND / OR CUSTOMER’S RESPONSIBILITIES. THESE MATERIALS ARE READILY AVAILABLE FOR PURCHASE FROM STEEL CITY GLASS, AND ARE FAIRLY EASY TO REPLACE.

ALIGNED MANUFACTURERS

STEEL CITY GLASS ALIGNS WITH A PLETHORA OF MANUFACTURERS TO PROVIDE CLIENTS AND / OR CUSTOMERS WITH THE BEST WARRANTY OPTIONS POSSIBLE. OUR GLASS IS UNDER A COMPREHENSIVE WARRANTY STRUCTURE FOR A PERIOD OF TIME THAT COINCIDES WITH THE SELECTED MANUFACTURER’S OFFERING. WE ADVISE THAT ALL CLIENTS AND / OR CUSTOMERS REVIEW THE VARIOUS WARRANTIES THAT ARE OFFERED FROM THE VARIOUS MANUFACTURERS THAT STEEL CITY GLASS IS ALIGNED WITH, DUE TO THE FACT THAT OUR OFFERINGS MIGHT DIFFER. NEVERTHELESS, WE WILL REASONABLY HONOR THE WARRANTIES ISSUED BY OUR ALIGNED MANUFACTURERS.

CONDITIONS & TERMS

  • WARRANTIES ISSUED FROM STEEL CITY GLASS ARE OFFERED ONLY TO THE ORIGINAL PURCHASER, THAT IS, THE WARRANTY MAY NOT BE ASSIGNED OR TRANSFERRED TO SOMEONE ELSE, AND IS TERMINATED UPON THE SALE OF THE HOME AND / OR BUILDING IN WHICH THE PRODUCT HAS BEEN INSTALLED. WE REQUIRE PROOF OF OWNERSHIP.
  • MILDEW AND / OR MOLD THAT ACCUMULATES ON THE SILICONE AROUND GLASS AND / OR AROUND ANY HARDWARE IS NOT COVERED BY ANY OF THE WARRANTIES.
  • DISCOLORATION AND / OR STAINING DUE TO IMPROPER WATER CHEMISTRY, HARD AND / OR NON – FILTERED WATER ARE NOT COVERED UNDER ANY WARRANTIES.
  • STEEL CITY GLASS IS NOT LIABLE FOR GLASS BREAKAGE, DAMAGE AND / OR FAILURE DUE TO MISUSE. STEEL CITY GLASS IS NOT LIABLE FOR GLASS BREAKAGE AND / OR DAMAGE DUE TO ACTS OF NATURE INCLUDING EARTHQUAKES, FIRE, AND / OR FLOODING.
  • CLAIMS PERTAINING TO ALL WARRANTIES, SUBMITTED TO STEEL CITY GLASS, ARE SUBJECT TO EXAMINATIONS AND / OR REVIEWALS BY STEEL CITY GLASS, THIS PROCESS IS CONDUCTED IN ORDER TO CONFIRM LEGITIMACY AND / OR VALIDITY. STEEL CITY GLASS HAS THE RIGHT, WITH SOLE DISCRETION, TO VOID ALL AND / OR ANY CLAIMS THAT STEEL CITY GLASS DEEMS ILLEGITIMATE AND / OR UNREASONABLE.
  • WARRANTIES DO NOT COVER ANY BREAKAGE AND / OR DAMAGE CAUSED THROUGH FAULTY DESIGN OF YOUR BUSINESS AND / OR RESIDENCE, CARELESS ALTERATIONS, HANDLING, MISUSE, AND / OR MISAPPLICATIONS.
  • USE OF ABRASIVE, ABNORMAL, AND / OR HARSH CHEMICAL CLEANING PRODUCTS WILL VOID ANY WARRANTIES. PLEASE, FOLLOW THE GUIDELINES PROVIDED FOR THE PROPER MAINTENANCE OF A PRODUCT.

COMMERCIAL & RESIDENTIAL GLASS WARRANTIES

STEEL CITY GLASS PROVIDES DURABLE AND PREMIUM PRODUCTS EXPERTLY CONSTRUCTED OF THE BEST MATERIALS AVAILABLE, AND WE’RE PROUD TO BACK THAT UP WITH A MANUFACTURER’S WARRANTY THAT CAN BE RELIED ON. WE OFFER COMPREHENSIVE WARRANTIES ON MOST OF OUR PRODUCTS AND / OR PROJECTS. THE MAJORITY OF THE GLASS INSTALLED AND SOLD BY STEEL CITY GLASS WILL BE COVERED UNDER THE GENERAL WARRANTY OFFERING.

CONDITIONS & TERMS

  • WARRANTIES ISSUED FROM STEEL CITY GLASS WILL COVER DEFECTIVE AND / OR FLAWED GLASS, DEFECTIVE AND / OR FLAWED HARDWARE, AND / OR WORKMANSHIP. 
  • WARRANTIES ISSUED FROM STEEL CITY GLASS ARE OFFERED ONLY TO THE ORIGINAL PURCHASER, THAT IS, THE WARRANTY MAY NOT BE ASSIGNED OR TRANSFERRED TO SOMEONE ELSE, AND IS TERMINATED UPON THE SALE OF THE HOME AND / OR BUILDING IN WHICH THE PRODUCT HAS BEEN INSTALLED. WE REQUIRE PROOF OF OWNERSHIP.
  • MILDEW AND / OR MOLD THAT ACCUMULATES ON THE SILICONE AROUND GLASS AND / OR AROUND ANY HARDWARE IS NOT COVERED BY ANY OF THE WARRANTIES.
  • DISCOLORATION AND / OR STAINING DUE TO IMPROPER WATER CHEMISTRY, HARD AND / OR NON – FILTERED WATER ARE NOT COVERED UNDER ANY WARRANTIES.
  • STEEL CITY GLASS IS NOT LIABLE FOR GLASS BREAKAGE, DAMAGE AND / OR FAILURE DUE TO MISUSE. STEEL CITY GLASS IS NOT LIABLE FOR GLASS BREAKAGE AND / OR DAMAGE DUE TO ACTS OF NATURE INCLUDING EARTHQUAKES, FIRE, AND / OR FLOODING.
  • WARRANTIES DO NOT COVER ANY BREAKAGE AND / OR  DAMAGE CAUSED THROUGH FAULTY DESIGN OF YOUR BUSINESS AND / OR RESIDENCE, CARELESS ALTERATIONS, HANDLING, MISUSE, AND / OR MISAPPLICATIONS.
  • USE OF ABRASIVE, ABNORMAL, AND / OR HARSH CHEMICAL CLEANING PRODUCTS WILL VOID ANY WARRANTIES. PLEASE, FOLLOW THE GUIDELINES PROVIDED FOR THE PROPER MAINTENANCE OF A PRODUCT.

MIRROR WARRANTIES

STEEL CITY GLASS PROVIDES DURABLE AND PREMIUM PRODUCTS EXPERTLY CONSTRUCTED OF THE BEST MATERIALS AVAILABLE, AND WE’RE PROUD TO BACK THAT UP WITH A MANUFACTURER’S WARRANTY THAT CAN BE RELIED ON. WE OFFER COMPREHENSIVE WARRANTIES ON MOST OF OUR PRODUCTS AND / OR PROJECTS. STEEL CITY GLASS PROVIDES ONE – YEAR OF COVERAGE FROM THE TIME OF THE INITIAL INSTALLATIONS AND / OR SALES, FOR THE MAJORITY OF OUR MIRRORS.

CONDITIONS & TERMS

  • STEEL CITY GLASS IS NOT LIABLE FOR GLASS BREAKAGE, DAMAGE AND / OR FAILURE DUE TO MISUSE. STEEL CITY GLASS IS NOT LIABLE FOR GLASS BREAKAGE AND / OR DAMAGE DUE TO ACTS OF NATURE INCLUDING EARTHQUAKES, FIRE, AND / OR FLOODING.
  • WARRANTIES DO NOT COVER BREAKAGE, DAMAGE, AND / OR FAILURE DUE TO INSTALLATIONS IN A DAMP, MOIST, AND / OR WET ENVIRONMENT, AND / OR IN A STRUCTURE THAT ADMITS WATER INTRUSION.
  • WARRANTIES DO NOT COVER ANY BREAKAGE AND / OR DAMAGE CAUSED THROUGH FAULTY DESIGN OF YOUR BUSINESS AND / OR RESIDENCE, CARELESS ALTERATIONS, HANDLING, MISUSE, AND / OR MISAPPLICATIONS.
  • WARRANTIES DO NOT COVER ANY BREAKAGE AND / OR DAMAGE CAUSED BY THE SETTLING OF THE ARCHITECTURAL STRUCTURE IN WHICH A MIRROR AND / OR MIRRORS ARE INSTALLED.
  • USE OF ABRASIVE, ABNORMAL, AND / OR HARSH CHEMICAL CLEANING PRODUCTS WILL VOID ANY WARRANTIES. PLEASE, FOLLOW THE GUIDELINES PROVIDED FOR THE PROPER MAINTENANCE OF A PRODUCT.

INSULATED GLASS WARRANTIES

STEEL CITY GLASS PROVIDES DURABLE AND PREMIUM PRODUCTS EXPERTLY CONSTRUCTED OF THE BEST MATERIALS AVAILABLE, AND WE’RE PROUD TO BACK THAT UP WITH A MANUFACTURER’S WARRANTY THAT CAN BE RELIED ON. WE OFFER COMPREHENSIVE WARRANTIES ON MOST OF OUR PRODUCTS AND / OR PROJECTS. STEEL CITY GLASS PROVIDES TEN – YEAR WARRANTIES FOR DOUBLE SEALED INSULATED GLASS UPON THE REQUESTS OF CLIENTS AND / OR CUSTOMERS, FIVE – YEAR WARRANTIES FOR STANDARD INSULATED GLASS, AND ONE – YEAR WARRANTIES ON ALL OPERATIVE INSULATED GLASS.

CONDITIONS & TERMS

  • STEEL CITY GLASS IS NOT LIABLE FOR GLASS BREAKAGE, DAMAGE AND / OR FAILURE DUE TO MISUSE. STEEL CITY GLASS IS NOT LIABLE FOR GLASS BREAKAGE AND / OR DAMAGE DUE TO ACTS OF NATURE INCLUDING EARTHQUAKES, FIRE, AND / OR FLOODING.
  • WARRANTIES DO NOT COVER BREAKAGE, DAMAGE, AND / OR FAILURE DUE TO INSTALLATIONS IN A DAMP, MOIST, AND / OR WET ENVIRONMENT, AND / OR IN A STRUCTURE THAT ADMITS WATER INTRUSION.
  • WARRANTIES DO NOT COVER ANY BREAKAGE AND / OR DAMAGE CAUSED THROUGH FAULTY DESIGN OF YOUR BUSINESS AND / OR RESIDENCE, CARELESS ALTERATIONS, HANDLING, MISUSE, AND / OR MISAPPLICATIONS.
  • WARRANTIES DO NOT COVER ANY BREAKAGE AND / OR DAMAGE CAUSED BY THE SETTLING OF THE ARCHITECTURAL STRUCTURE IN WHICH A MIRROR AND / OR MIRRORS ARE INSTALLED.
  • USE OF ABRASIVE, ABNORMAL, AND / OR HARSH CHEMICAL CLEANING PRODUCTS WILL VOID ANY WARRANTIES. PLEASE, FOLLOW THE GUIDELINES PROVIDED FOR THE PROPER MAINTENANCE OF A PRODUCT.

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